At WEAR AMOUR, customer satisfaction is important to us. If you receive a damaged, defective, incorrectly printed, or incorrect product, we will review your request for a return, exchange, or refund.

Eligible Cases

A return, exchange, or refund may be approved only if:

·       The product is damaged upon delivery.

·       The product has a manufacturing defect.

·       The printed design significantly differs from the ordered product.

·       An incorrect product was delivered.

Request Timeframe

All requests must be submitted within 3 days of delivery.

Requests submitted after 3 days of delivery will not be eligible for review.

Required Proof

To initiate a request, customers must provide:

·       Order Number

·       Clear photos of the issue

·       A continuous and uninterrupted unboxing video recorded from before opening the package until the product is fully displayed

Claims submitted without the required proof may not be eligible for review.

Resolution Options

Once a claim is reviewed and approved by WEAR AMOUR, one of the following resolutions may be offered:

Exchange / Replacement

A replacement product may be shipped at no additional cost to the customer.

Refund

If the customer prefers not to receive a replacement, a refund may be issued after:

·       The product has been returned to WEAR AMOUR.

·       The returned product passes inspection and verification.

·       The product is found to meet the eligibility criteria outlined in this policy.

Approved refunds will be processed to the original payment method within 5–10 business days after inspection and approval.

Product Condition

To qualify for a return, exchange, or refund, the product must:

·       Be unused and unwashed.

·       Be returned in its original condition.

Non-Eligible Cases

Returns, exchanges, or refunds will not be approved for:

·       Incorrect size selection after size confirmation.

·       Change of mind.

·       Preference for a different design, color, or style.

·       Minor color variations caused by screen settings or photography.

·       Normal wear and tear.

·       Claims submitted without the required proof.

·       Requests submitted after the 3-day reporting period.

Return Shipping

If the issue is confirmed to be caused by WEAR AMOUR, return shipping and replacement costs will be covered by us.

Final Decision

WEAR AMOUR reserves the right to review all submitted evidence and determine eligibility for a return, exchange, replacement, or refund. All decisions are made on a case-by-case basis and shall be final.

l.